Everything in one workspace
A unified team inbox, a visual bot builder, broadcasts and campaigns, an AI agent that answers from your own knowledge, and a sales pipeline beside every conversation.
One shared inbox for WhatsApp, Instagram, Messenger and your website.
New messages, delivery ticks, and read receipts appear instantly across every open tab. Assign to an agent or a whole team, set priority, snooze until later, and let SLA timers surface whatever has waited too long.
See Where Your Conversations Come From
Break down volume by channel, region, and campaign, and measure the ad spend that started the chat. Per-agent metrics cover response and resolution time.
Active chats
75,891
+12%An AI Agent That Actually Knows Your Business
Knowledge-grounded replies pulled from your own docs and FAQs, with conversation state tracked across every turn and a clean handoff to a human the moment it's out of its depth.
Do you charge extra for WhatsApp template messages?
Template charges follow Meta's own rates - we don't add a markup. Want the current per-category pricing?
Sourced from WhatsApp Pricing FAQTurn Ad Clicks Into Tracked Conversations
Click-to-WhatsApp ads land in the inbox with their campaign attached, and every Lead, Conversation and Purchase event is sent back to Meta's Conversions API for accurate ad reporting.
Summer Sale · CTWA Campaign
ad_id: 120211998877 · India
Server-side events via Meta Conversions API
What you get in every workspace
Six features, one workspace, all working the same live conversations. Availability varies by subscription tier.
Multi-Channel Inbox
WhatsApp, Instagram, Messenger and your website in one real-time inbox, with assignment, teams, statuses, snooze, SLA timers and notes.
Ads Manager
Click-to-WhatsApp ads arrive with their campaign attached, and Lead, Conversation and Purchase events go back to Meta's Conversions API for accurate reporting.
Bot Builder
A full-screen canvas: triggers, questions that wait for a reply, conditions, integrations, AI nodes and human handoff.
Campaigns
One-time broadcasts and multi-step drip sequences, both balance-aware, with pause and resume built in.
AI Agent
An AI chatbot that answers from your own docs, keeps conversation state across turns, and escalates when it is out of its depth.
Lead Manager
A drag-and-drop pipeline beside your conversations. Create a lead from a chat, or let a bot do it on qualification.
Advantages that help your team work smarter
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
One inbox, every channel
WhatsApp, Instagram, Messenger, and your own website land in one shared workspace, so an agent always knows where a message came from.
Automation without code
Build flows by dragging nodes on a full-screen canvas - triggers, questions, conditions, integrations, and a clean handoff to a human.
Answers from your own knowledge
The AI agent replies from your docs and FAQs instead of guessing, and escalates to a person when it is out of its depth.
Campaigns that respect your balance
Broadcasts and drip sequences check your credits before every send, pause cleanly when they run low, and resume exactly where they stopped.
Everything you need to run conversations at scale
A unified inbox, a visual bot builder, campaigns, and an AI agent - working the same live conversations.
335,453
4.9One Shared Team Inbox
Every WhatsApp, Instagram, Messenger and website chat in one real-time workspace your whole team works from.
Resolved without an agent
80.4%
Bots That Close The Loop
Triggers start a flow, conditions branch on the answer, and a human is pulled in only when it matters.
+78.9%
Grounded answers
Your agent answered 412 questions today from your own knowledge base.
Answers From Your Knowledge
Feed it your docs and FAQs and it replies in context, escalating cleanly when it is out of its depth.
A conversational CRM built for speed and clarity
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
One workspace your whole team works from
Every business gets its own isolated workspace where agents, bots, and automations work the same live conversations.
Automation you can follow end to end
Drag nodes on a canvas, then read the session log to see exactly where any conversation went.
Branch on the answer you just saved
Save the answer to a session variable
Log the qualified lead to your sheet
Segment them for the next campaign
Assign the chat with its history intact
Reach them with an approved template
What our customers say
Bot Listener helps businesses answer faster, automate the routine, and turn conversations into revenue.
Three of us used to answer the same customer without knowing it. That stopped on day one.
“Labels and internal notes do most of the work. I can see who picked up a chat and what was already promised, without scrolling the whole thread.”
Aditya RaoOperations Manager, BengaluruThe AI agent answers from our own product sheets, so it stopped making things up.
When it genuinely does not know, it hands over with the full history instead of leaving the customer going in circles. That was the deciding factor for us.
Sneha KulkarniBusiness Owner, NashikA broadcast paused itself when our balance ran low and picked up from exactly where it stopped.
We found out mid-campaign during a festive sale. Topped up, it resumed, and not one customer got the same message twice. I was expecting to spend the evening cleaning up.
Karthik ReddyMarketing Head, HyderabadI can finally tell my founder which ad actually produced the sale.
Click-to-WhatsApp attribution with conversions going back to Meta means we stopped arguing about spend and started cutting the campaigns that were not working.
Nikhil JoshiPerformance Marketer, DelhiReady to turn every conversation into revenue?
WhatsApp, Instagram, Messenger and your own website in one shared inbox, with bots and an AI agent handling the repetitive half.