About Us
We build Bot Listener, the AI-powered conversational CRM - one workspace where agents, bots, and automations work the same live conversations.
What Drives Us
Customers already talk to businesses where they live - WhatsApp, Instagram, Messenger, a chat bubble on a website. We think those conversations deserve the same tooling sales teams have always had for email, and none of the sprawl.
Our Mission
Every Conversation Should Be Worth Something
Most businesses lose money in the gap between a customer asking a question and someone answering it. Messages sit in four different apps, nobody knows who owns which chat, and the lead goes cold overnight.
Bot Listener closes that gap: one inbox, real-time assignment, bots that handle the routine half, and an AI agent grounded in your own knowledge for the rest.
Our mission is simple: turn every conversation into revenue, without asking your team to work harder for it.
What guides the work we do
Bot Listener is built to cut the busywork, keep every channel visible, and turn conversations into revenue.
Clarity over complexity
A shared inbox should make a conversation easier to answer, not add three screens between you and the customer.
Honest by default
Opt-outs are respected on every send path, limits are published up front, and nothing is billed by surprise.
Collaboration first
Notes, assignment and roles exist so a handover costs seconds and the customer never repeats themselves.
Fail loudly, recover quietly
A paused campaign resumes where it stopped and a failed media send falls back rather than vanishing.
Automation with a trail
Every bot run is logged, so when a flow misbehaves you can see the node that did it instead of guessing.
Isolated by design
Each business gets its own workspace. Your conversations, contacts and credentials never touch anyone else's.
One workspace, four channels, no lost conversations
Agents, bots, and automations all work the same live threads inside a workspace that belongs only to your business. Everything else - assignment, campaigns, the pipeline, billing and analytics - exists to keep those threads moving.
Conversations closed by automation
Bots and the AI agent resolve routine chats without an agent
Messages delivered monthly
Broadcasts and campaigns that pause themselves before credits run out.
Lift in qualified leads
Click-to-WhatsApp ads tracked end to end, conversions reported back
Uptime reliability
Live delivery over WebSockets, always on, always encrypted
What our customers say
Bot Listener helps businesses answer faster, automate the routine, and turn conversations into revenue.
Three of us used to answer the same customer without knowing it. That stopped on day one.
“Labels and internal notes do most of the work. I can see who picked up a chat and what was already promised, without scrolling the whole thread.”
Aditya RaoOperations Manager, BengaluruThe AI agent answers from our own product sheets, so it stopped making things up.
When it genuinely does not know, it hands over with the full history instead of leaving the customer going in circles. That was the deciding factor for us.
Sneha KulkarniBusiness Owner, NashikA broadcast paused itself when our balance ran low and picked up from exactly where it stopped.
We found out mid-campaign during a festive sale. Topped up, it resumed, and not one customer got the same message twice. I was expecting to spend the evening cleaning up.
Karthik ReddyMarketing Head, HyderabadI can finally tell my founder which ad actually produced the sale.
Click-to-WhatsApp attribution with conversions going back to Meta means we stopped arguing about spend and started cutting the campaigns that were not working.
Nikhil JoshiPerformance Marketer, DelhiReady to turn every conversation into revenue?
WhatsApp, Instagram, Messenger and your own website in one shared inbox, with bots and an AI agent handling the repetitive half.